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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mark Zamprelli

January 27, 2026

5  out of  5
rating by Mark Zamprelli
"Renee assisted me in establishing insurance for a new vehicle purchase. She was an absolute pleasure to deal with! Renee's customer service skills are unmatched and I see her as a valuable asset to her agency!!"
We responded:
"Renee's 20+ years of experience is certainly appreciated, and we are glad she was so helpful. Thank you for the kind words, the great review and your continued business."
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Francheska Vivar

January 23, 2026

5  out of  5
rating by Francheska Vivar
"I’ve been with the Jason Flatch office for over a decade and I stay for Amy!! The loyalty is unmatched Amy doesn’t make me feel like she’s my neighbor she’s family!!"
We responded:
"Thank you for your business for over 10 years, we certainly appreciate you! We are glad Amy has been with our office all these years and provides you with excellent service. Thanks for the great review!"
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Betsy Don

January 22, 2026

5  out of  5
rating by Betsy Don
"Jane, our agent at State Farm is excellent. She is very knowledgeable And easy to understand when she explains things. She’s also expedient and very pleasant to work with."
We responded:
"We appreciate the positive 5 Star Review and feedback. We are glad Jane was so helpful and we appreciate your business. We are always here to help!"
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Chrissy Ritsema

January 22, 2026

5  out of  5
rating by Chrissy Ritsema
"Extremely helpful and knowledgeable. I can't thank you enough for all your help today!"
We responded:
"Thank you for the five-star review and recommendation, Chrissy! I am glad Jane was able to assist you with your insurance needs. Our team is here for you whenever you need us! Jason"
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Thomas Gibson

January 21, 2026

5  out of  5
rating by Thomas Gibson
"I had a fantastic experience with Jason Flatch – State Farm Insurance, specifically for auto insurance, and my agent Nick Cyr was outstanding. Nick took the time to review my coverage carefully and ended up saving me $1,200 every six months compared to Progressive—with better clarity and confidence in what I’m covered for. He was professional, honest, and extremely easy to work with, making the entire process smooth and stress-free. If you’re shopping for auto insurance and want real savings with great service, I highly recommend Nick Cyr and the Jason Flatch State Farm team."
We responded:
"Thank you for choosing our office and the awesome review. We appreciate the feedback and glad Nick was so helpful. "
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The dance King

January 16, 2026

5  out of  5
rating by The dance King
"Rachelle was so helpful and such a pleasure to work with! Answered all my questions and provided all the information I needed. Thank you 😊"
We responded:
"Thank you! We appreciate the great review and feedback. We are glad Rachelle was able to help and provide 5 Star Service."
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Daniel Blacker

January 14, 2026

5  out of  5
rating by Daniel Blacker
"Jason did a great job informing me of the needed information. He spent 30 min with me over the phone."
We responded:
"We certainly appreciate the Google Review. Thank you and thank you for the business. We are here to help if anything else comes up!"
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Robert Percy

January 14, 2026

5  out of  5
rating by Robert Percy
"Help me out got me a good rate and waited till I was ready to get new insurance"
We responded:
"Thank you for the 5 Star Review. Please let us know if you need anything else, we are here to help!"
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Sunshine State Of Mine

January 13, 2026

5  out of  5
rating by Sunshine State Of Mine
"I had a pleasurable experience with Nick at Jason Flatch. He was thorough, professional and very courteous while handling my policy. Thank you Nick. 😊"
We responded:
"We appreciate your business and the 5 Star Review. We are glad Nick was able to help you taken care of....thank you!"
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Gary Barsell

December 29, 2025

5  out of  5
rating by Gary Barsell
"We have been a loyal customer for decades. Amy and staff have always been very helpful with our needs going over different options for our policies."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We appreciate you being a loyal customer. "
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Jeff Chasney

December 18, 2025

5  out of  5
rating by Jeff Chasney
"Rachelle was professional, personable and helpful all wrapped in one!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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Susan Molski

December 16, 2025

5  out of  5
rating by Susan Molski
"We have all of our insurance through this office and have been very pleased with the service!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. We appreciate you and your business. If there is anything else we can do to help, please let us know! "
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Jozsef

December 16, 2025

5  out of  5
rating by Jozsef
"Jason Flatch office and Renee are awesome! Anytime I needed to make some changes on my policy she took care of it right away. Very responsive and professional. Thank you!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office and Renee. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Joel Echols

December 15, 2025

5  out of  5
rating by Joel Echols
"Fantastic service. Renee was very helpful and patient. Competitive prices."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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JC Colquhoun

December 10, 2025

5  out of  5
rating by JC Colquhoun
"Yesterday I worked with Rachelle regarding my policies for 2026. It was one of the most favorable experiences I’ve ever had working with an insurance agent representative. She is patient, thorough and informative. I sincerely appreciate her honesty and integrity. Thanks Rachelle."
We responded:
"This is why we always try and be the best we can for our customers. We sincerely appreciate the feedback and AWESOME 5 Star Review. Thank you JC and thank you Rachelle."
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Carole Taphouse

December 5, 2025

5  out of  5
rating by Carole Taphouse
"I just got a great deal on renters insurance from Nick at State Farm. He was very pleasant and helpful."
We responded:
"Thank you for choosing our local State Farm office and we appreciate the 5 Star Review. We are glad Nick was able to help you."
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Charles Bass

December 3, 2025

5  out of  5
rating by Charles Bass
"Rachelle Garr and Jane McDonald are the best agent team in town. All of my questions and concerns were timely and properly addressed. Friendly and professional demeanor, excellent customer service, and outstanding support! Thanks!"
We responded:
"We love to hear the great 5 Star Review. We appreciate the feedback and glad they were both so helpful. Thank you!"
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Marcia Sherwin

December 3, 2025

5  out of  5
rating by Marcia Sherwin
"All the staff pays attention to details in this complicated business of insurance. Amy took care of us most recently, and was GREAT."
We responded:
"Thank you for your continued business and awesome review. I am glad Amy was able to help and yes, this business can be challenging."
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stefi slavova

December 1, 2025

5  out of  5
rating by stefi slavova
"Strongly recommend State Farm for your insurance. They are very professional and explain all your needs. Thank you very much Cassie."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor. We are glad Cassie was helpful and thank you for your business."
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Autumn S.

November 18, 2025

5  out of  5
rating by Autumn S.
"I had the absolute best experience with State Farm agent Jane McDonald! I just needed car insurance, but she turned it into the easiest and genuinely nicest phone call ever. She’s honestly the kindest woman I’ve ever spoken to on the phone — so patient, so friendly, and she explained everything in a way that made the whole process effortless. Jane went above and beyond to find me a great deal, and it really felt like she cared about helping me rather than just getting something done. Customer service like that is rare these days. If you need insurance, call Jane. She’s amazing!"
We responded:
"Wow what a fantastic 5 star review! This has made our day as we continue to strive to provide this type of service at every level. We are so glad you had a great experience with Jane and we thank you for the review and for your business."
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Tajoe D (T)

November 10, 2025

5  out of  5
rating by Tajoe D (T)
"We love Jason Flatch’s office! He has a WONDERFUL team that is so efficient. Amy D. is a gift! She keeps everything running so smooth. I can’t say enough about this team. I recommend them to everyone. You will be very pleased here for sure!"
We responded:
"Thanks so much for the awesome 5 Star Review and kind words. We are thankful for Amy and all she brings with over 25 years of experience."
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Anke Hebig

November 6, 2025

5  out of  5
rating by Anke Hebig
"Rachelle Garr is fantastic. She is very patient and focuses on educating and presenting all options in a very clear manner. No matter the complexity she is absolutely professional."
We responded:
"Thanks so much for the positive feedback for Rachelle and our office. We certainly care about our customers and glad we could help. We appreciate the 5 Star Review!"
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Liz Kimar-Bowers

October 31, 2025

5  out of  5
rating by Liz Kimar-Bowers
"Everyone at Jason's office are always very helpful and quick to respond to any issues. Great place for all your insurance needs. Thanks for all you do!"
We responded:
"We thank you too! We are grateful for the awesome review and continued trust in our office. Have a safe Halloween!"
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Ken Mathewson

October 30, 2025

5  out of  5
rating by Ken Mathewson
"Can't say enough good things about this team. They're attentive, quick to respond, know their business, and everyone on the team that I've worked with has been the perfect mix of personable and professional. Highly reccomend."
We responded:
"We really appreciate the positive 5 Star Review and feedback. You summed up perfectly what we strive to achieve with all our customers. Thank you! "
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Paul M

October 30, 2025

5  out of  5
rating by Paul M
"Great customer service from Dylan Krempel!"
We responded:
"Thanks for the positive feedback and 5 Star Review. We here at the Jason Flatch State Farm Agency are here to help and appreciate the business."